Shipping & Returns

What locations do you ship to?

We ship to over 200 locations worldwide! To view a list of available shipping locations, visit our International site and click on "details" from the banner.

Please note: If your location is not listed, it is currently not supported by Borderfree, we apologize.

What are the International shipping rates?

International shipping rates are calculated based on a number of factors including desired service level (standard/express), number of items you are purchasing, the weight of the item, and the destination location/region. International shipping will be calculated during checkout by Borderfree.

What is the delivery timeframe for my International order?

Most in-stock items generally ship from our fulfilment center within 2 business days and arrive within 4-13 business days after your order is received. ("Business days" are Monday-Friday, excluding holidays). Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout.

Please note: Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.

What if my merchandise is on backorder?

We will send you a detailed email if your merchandise temporarily becomes backordered with the manufacturer or vendor. This email will include a new expected ship date if available. If the expected shipping date is greater than 30 days or has changed twice, the email will also include instructions on how to accept or decline the backorder date.

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